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ECOMMERCE - TERMS & CONDITIONS FOR A BUSINESS SELLING PRODUCTS / GOODS FROM A WEBSITE


WHEN TO USE THIS DOCUMENT

 These standard terms and conditions are for use when selling products from a website. It does not matter what the items are that you are selling, provided that you are selling them online. It also includes an order confirmation.

 These standard terms and conditions will cover the basics of most sales to buyers whether they are members of the public (consumers) or to other businesses. They set out the basics of how you will sell and supply your products. So, for example, it will deal with your obligations and what you supply but will also deal with the buyer’s obligations and responsibilities (for example with regard to use of the products). It also covers potential issues such as problems with payment etc.

 The document has various options so you can customise it to suit what you need. For example, you can include what guarantees, if any, you want to include.

 The Standard terms and conditions should be part of the ordering process and available to read before the order is placed. You will also need to send an order confirmation, usually sent by email, which will confirm exactly what the buyer is buying. This basic information that you will need to send the buyer is also included.

WHAT DOES IT CONTAIN?

 The usual information you would expect to see in terms and conditions like these which you customise, including:-

  • Information that you MUST include.
  • Usual payment terms and what happens if payment is refused etc (e.g. declined card).
  • Buyer’s responsibility and obligations.
  • Supplier’s responsibility and obligations.
  • Distance Selling rights.
  • Cancellation and termination.
  • Limitation of liability.
  • Guarantee.
  • Order confirmation – information that needs to be included.

DO NOT USE THIS DOCUMENT

  • If you are not selling products from a website – please see our other documents.

HOW TO USE THIS DOCUMENT

 This is a MS Word document and is easy to use. The document uses blue text to provide extra guidance and notes and green text where you will customise your document to suit the circumstances in which it is used.

 You may also want to add policies to your standard terms and conditions, such as a full Returns Policy or an International Sales Policy – please see out other documents.
 

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File Type: Word File

File Size : 92 kbBuy Now

Price : £45.00

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